The staff on our free of charge HELPLINE service are happy to advise you on initial technical enquiries before commencement of a project.

The HELPLINE's telephone number is: +49 261-9285-777

PROJEKTLINE

Immediate assistance is extremely important in the projecting phase. For this purpose our PROJECTLINE is there for you.

On commencement of a project the necessary access data will be despatched per post.
After conclusion of the project additional telephone support, when desired, is available on completion of a maintainance contract.

HOTLINE

Acute problems require immediate assistance and our HOTLINE engineers are available for this purpose. Claims on this service are clarified in the maintenance contracts. Our maintenance contracts ensure a smooth running operation and access to our application engineers as well as to the newest software. You can contact our HOTLINE at the familiar telephone number stating the password from the maintenance contract. If you not have concluded a maintenance contract, it is possible to download an exemplar as pdf file here (Acrobat Reader is necessary).

To download Acrobat Reader free of charge, click here.